Continuous Payment Authority (CPA) & Billing Terms
This Agreement governs all recurring software subscriptions, hardware installment contracts, and equipment rentals provided by Newotion IT Solutions LTD.
1. Continuous Payment Authority (CPA)
By entering into a commercial subscription or hardware installment plan with Newotion IT Solutions LTD, the Customer authorizes Newotion to establish a Continuous Payment Authority (CPA) through Stripe or GlobalPayments (PCI-DSS Level 1 certified). This enables Newotion to automatically charge the Customer’s vaulted debit or credit card on each scheduled billing date for ongoing subscription renewals, hardware installments, and rental dues.
2. Failed Payments & Grace Period
If an automated billing debit attempt fails, our automated gateway retries at 48-hour intervals up to three times. Accounts remaining in arrears beyond seven (7) days may incur a standard £25 administrative charge and may result in temporary suspension of live POS cloud synchronization until the balance is settled.
3. Hardware Ownership & Rental Equipment
- Hardware Installment Plans: Title and legal ownership of hardware purchased via installments remains with Newotion IT Solutions LTD until the final installment is paid in full.
- Hardware Rental Plans: Equipment provided under monthly rental terms remains the permanent property of Newotion IT Solutions LTD. The Customer must maintain rented equipment in good working order. Upon termination of service, all rented hardware must be returned in original working condition within fourteen (14) days.