Getting Started with ZingoDine
Welcome to ZingoDine! Whether you are opening a new venue or transitioning from a legacy POS system, our onboarding framework ensures a smooth, zero-downtime go-live.
Phase 1: Account Creation & Store Setup
- Register Your Account: Visit our Registration Page to establish your primary account credentials.
- Restaurant Information: Specify your business trading name, registered company number, VAT registration, address, and operating hours.
- Currency & Tax Profiles: Configure your regional tax settings (e.g. 20% UK VAT included or separated) and receipt header/footer text.
Phase 2: Digital Menu Onboarding
- Menu Categories: Organize your dishes into clear menu categories (e.g. Starters, Mains, Grill, Beverages, Desserts).
- Menu Items & Modifiers: Add dishes with prices, allergen flags, and customize modifier groups (e.g. choice of sides, sauce selection).
- ZingoAI Enhancement: Leverage ZingoAI to generate appetizing descriptions and Google-friendly metadata with one click.
Phase 3: Hardware & Printer Configuration
- Connect Hardware: Plug in your ESC/POS thermal receipt and kitchen ticket printers to your local network via Ethernet or Wi-Fi.
- POS Terminal Pairing: Log in to your POS terminal and assign printer routing rules (e.g. Kitchen tickets to IP 192.168.1.100, Bar orders to IP 192.168.1.101).
- Test Print: Perform a test KOT (Kitchen Order Ticket) and guest receipt print to verify paper cuts and alignment.
Phase 4: Staff Training & Live Shift
- Staff PINs: Assign default or unique 4-digit PINs to servers and cashiers for secure POS and shift access.
- Opening Shift: Open the cash drawer with your float amount and start taking orders!